Mayra Barbosa

CPC

Senior Account Representative

Mayra Barbosa brings more than 14 years of experience in medical billing and the healthcare revenue cycle, including more than 12 years with PGM Billing, where she has advanced through progressively senior roles including Account Representative, Senior Billing Representative, and Medical Coder. She is a Certified Professional Coder (CPC) through the American Academy of Professional Coders (AAPC), with expertise in CPT and ICD-10 coding systems, insurance policies, and reimbursement procedures.

Mayra manages the full spectrum of the revenue cycle, overseeing timely claims submission, billing, collections, and accounts receivable. She conducts thorough reviews of denied claims, identifying root causes and collaborating with clinical and administrative teams to resolve issues, and ensures coding compliance through regular audits and staff training.

Mayra tracks key performance indicators including denial rates, revenue leakage, and cash collections, developing reports that guide strategic decision-making. She also identifies process improvements that streamline operations, reduce billing cycles, and improve patient satisfaction.

Mayra holds a Master’s in Psychology from Kean University.

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