UnitedHealthcare recognizes that the persistence of COVID-19 cases across the country continues to have an impact on the healthcare system – both for COVID-19-related care as well as for regular preventive visits. To provide ongoing support to members and providers, UnitedHealthcare is extending many of the COVID-19 temporary program, process and coverage changes through Oct. 22, 2020. Full details, including applicable benefit plans and service information, can be found online.

Implementation of these temporary changes may vary by health plan and for self-funded customers. State-specific and Medicaid rules, regulations, date limitations or exclusions may also apply.
Specifically, the temporary changes include:
• Cost share waivers for COVID-19 testing-related visits, testing (diagnostic and antibody) and treatment
• Telehealth coverage for COVID-19-related services for in- and out-of-network providers
• Telehealth coverage for non-COVID-19-related services for in- and out-of-network providers
Implementation by health plan may vary.

To help support you, our Summary of COVID-19 Dates by Program summarizes the temporary measures for easy reference. And, the COVID-19 Testing and Treatment Billing Guide has helpful coding guidance to assist with claim submissions.
UnitedHealthcare thanks all health care professionals for their continued efforts toward helping our members and communities stay healthy. During this unique and challenging time, ensuring that our members can access the care they need is critically important.